![]() ![]() See Windows Event Viewer Log Files for instructions on how to collect these log files.Ģ. Windows Event Viewer log files collected just after trying to launch Tableau Desktop. ![]() You do not have access to the following folder: C:\Users\\AppData\Local\Temp\TableauTempĪdditional InformationIf the troubleshooting steps do not resolve the issue, please create a Support case and include the following information:ġ.The computer has other software that is not compatible with Tableau Desktop.Reinstall Tableau Desktop using the newly downloaded installer.ĬauseThis issue may occur because of one of the following reasons:.Rename the My Tableau Repository folder (located by default at C:\Users\\Documents\My Tableau Repository) to My Tableau Repository_Backup.Delete the following folder: C:\Program Files\Tableau\Tableau.Download a new copy of the installer from the Product Downloads and Release Notes page.Option 4 - Perform a clean re-installation of Tableau Desktop If an error occurs, work with your IT team to make you the owner of the TableauTemp folder.In File Explorer, navigate to C:\Users\ \AppData\Local\Temp (where is your Windows username).Option 3 - Check that you have access to the TableauTemp folder ![]() Right-click the Tableau Desktop shortcut and select 'Run as administrator'. Option 2 - Run Tableau Desktop as administrator Option 1 - Repair the Tableau Desktop installation Repair the installation in Control Panel. ResolutionTry one of the following troubleshooting options: No error message appears.Īdditionally, a debug.log file may be generated. Tableau Desktop does not start when its shortcut icon or a Tableau workbook is double-clicked. ![]()
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